Is your job about helping people change?
Does your job require you to challenge others’ behaviour?
Do you ever need to lead meetings of stakeholders with very different, strongly-held views?
This workshop is for you!
Walking away from a home visit feeling that you achieved nothing because you left too many things unsaid is quite frustrating and demoralising. Having those challenging conversations is a real art but it is an art that can be learned.
What sets highly skilled workers apart from those who just provide a social ‘cup of tea’ service? The ability to engage and succeed in difficult conversations.
Workshop Outline
- Why some conversations are difficult to have
- Beyond a ‘cup of tea’ service
- How to raise challenging issues and asking personal questions
- Overcoming your barriers
- Non-productive styles of communication
- Traps we are likely to fall into when others communicate in unhelpful ways
- Ways of avoiding those traps
- Countering non-productive communication styles
- Skills in having discussions with people who have strong, differing opinions
Click here to get in touch.
