Profitability, quality of service provision and performance depend on multiple, interacting factors such as:
- Leadership style
- Staff morale and motivation
- Communication patterns
- Organisational and staff values
- Staff relationships
- Technical skills and individual abilities.
What does an organisational analysis achieve for you?
Basically it helps you identify ways to improve the well-being and performance of your organisation and its employees.
A typical work-group analysis:
- provides a comprehensive analysis of your team’s culture, values, psychological dynamics, psychological resources, skills, strengths
- identifies your work-group’s vulnerabilities and the likely impact on service delivery and work-group stability
- recommends strategies for maximising the group’s potential.
The Process
Your organisation is unique, so I tailor the process to your needs. I use established frameworks for organisational assessment such as McKinsey’s 7S, SWOT and Appreciative Inquiry. This allows me to learn about your organisation without making any assumptions.
I always include:
- individual interviews with your management board and/or leadership team
- interviews with other staff
- review your strategic plan and other key documents
- at least one group discussion with the leadership team
- a pre-report feedback meeting with you
- a comprehensive report with practical recommendations
- a follow-up discussion with you.
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